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Mixdealers (“we”, “us”, “our”, or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information.

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Information We Collect

We may collect information about you in a variety of ways, including:
  • Personal Information – Name and email address
  • Project Details – Project specifications and requirements
  • Audio Content – Audio files and creative content you submit
  • Payment Information – Payment details (processed securely through third-party providers)
  • Communication Preferences – How you’d like us to contact you

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How We Use Your Information

We use the information we collect to:
  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (only with your consent)
  • Respond to your inquiries and support requests
  • Comply with legal obligations

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Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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Your Rights

Depending on your location, you may have the right to:
  • Access – Request and access your personal information
  • Correct – Correct inaccurate or incomplete information
  • Delete – Request deletion of your information
  • Opt-Out – Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@mixdealers.com.

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Third-Party Services

We may use third-party services for:
  • Payment processing
  • Cloud storage for your audio files
  • Analytics and usage tracking
These services have their own privacy policies, and we encourage you to review them. We only share information necessary for these services to function and maintain strict confidentiality agreements.

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Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

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Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

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Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: Email: support@mixdealers.com
Website: https://mixdealerswebapp-production.up.railway.app Last Updated: December 2024